FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Flexible depending on volume of work.
- What is your typical process for working with a new customer?
Brief chat about project and turn-around time requirements to be sure I don't promise something I can't deliver.
- What education and/or training do you have that relates to your work?
Associates degree in legal secretarial (many years ago); worked in the insurance industry for 30 years; have been transcribing for over 15 years and also work with elderly folks who need help with financial management, insurance claims, etc.