FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing for Residential is based on the number of windows you have. We count a standard 2 panes and a screen (whether they open up and down or left and right) as 1 window. We have a stard price per window. We have minimum charges depending on what city you live in. If you have alot of windows (above 30) we usally give better deals per window. Pressure washing house is based on square footage. Commercial properties especially if larger have more factors involved in the price. These are generally bid in person.
- What is your typical process for working with a new customer?
The process is seamless. We answer the phone, get the customer's information. We usually start with a name and address that they text to us. We then look up their house or property on Google Earth and Maps to see if we can view it that way. If not we come out and look in person. Then we either text or email back a price. If the price is agreed upon, we schedule the job. We show up On-time, in uniform and if for some reason we may be late we give a courtesy call. Usually only afternoon jobs would we be late to if the morning job is running long (typical for service businesses). After we complete the job, we collect payment by cash, check, or credit. You don't pay until you are 100% satisfied! After that you will get a follow up email periodically just as a friendly reminder to use us again! You will be so happy, you won't be able to stay away for long!
- What types of customers have you worked with?
We have worked with Home Owners, Apartment managers, construction companies, realtors etc