FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is Value-based pricing.
- What is your typical process for working with a new customer?
When we welcome a new client on board, our journey starts with a friendly consultation or discovery meeting. We love to hear about your needs and dreams for the project, and together, we craft a personalized plan just for you. Once you're as excited as we are about the proposal, we sign a formal agreement, and that's when the real fun begins. Our team jumps into action, delivering the services or products we've promised, all while keeping the lines of communication open. We thrive on your feedback, and regular updates are our way of ensuring your complete satisfaction. It's a partnership that we're eager to embark on together!
- What education and/or training do you have that relates to your work?
I bring over a decade of hands-on experience in customer service, coupled with a trade school diploma in the HVAC industry. I've also spent three years working directly in HVAC, refining my skills in real-world situations. Additionally, I've spent four years in woodworking, handling high-end projects for Gulfstream Aerospace. This combination of education and practical experience equips me with a diverse set of skills and knowledge that directly relate to my work and allows me to provide comprehensive and top-quality service to my clients.