FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
It all depends on what the client is looking for so I like to discuss this in more depth over the phone or in person.
- What is your typical process for working with a new customer?
If the job details are vague I normally ask for more information as to what they are requiring. I take all info from their description and then if feasible, give an estimate over the phone. Normally arrange thereafter a time to go out and do a walk-through to further discuss and see the levels of dirt or hours/ time that the job will require! Last, quote them accordingly and schedule job!
- What education and/or training do you have that relates to your work?
I have a bachelor's degree in English and a minor in chemistry which gives me a pretty solid background for communicating while mixing my own Cleaning Solutions for better clean up and surface sustainability.