Homefield Support

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Computer issue

Computer type

Desktop or laptop

Responds in about 54 min

Introduction: Tech support for you and your home. Hi, I'm Kris Johnson, owner of Homefield Support. I've been serving Peninsula clients since 2014, with a focus on helping seniors keep up with their technical needs. I bring a compassionate and patient approach to getting my clients up and running smoothly. Let's talk about your – or your family's – needs. I can't wait to help.

Overview

Hired 16 times

2 similar jobs done near you

Background checked

3 employees

10 years in business

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, Venmo, and Zelle.

Social media

Facebook

Featured Projects

3 photos

Specialties

Computer type

,

Computer issue

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Reviews

Customers rated this pro highly for responsiveness, work quality, and professionalism.

Exceptional 5.0

15 reviews

5

100%

4

0%

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0%

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Read reviews that mention:

Janet B.

Mar 11, 2024

I highly recommend Homefield Support for your computer aches and pains. They listen to you, never assume. They are respectful of your time, their cost is incredible fair and they make house calls from Millbrae to San Jose. You will not be disappointed. We need more businesses like this one. A business we can trust and a good value.

Teresa S.

Feb 14, 2024

Kris is an amazing resource for my disabled cousin. He goes to her care home and fixes her computer whenever there's a problem we can't fix. I highly recommend his services!

Glenda F.

Dec 29, 2023

Kris is great with non techie seniors! Very patient, gives common sense advice, great critical thinking to problem solve complex issues, and fun to have around. It’s almost like having a great friend next door who is an expert with computers.

Jean D.

Dec 10, 2023

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Hired on Thumbtack

Just what I needed. A great relief to have a real teacher to work with. Looking forward to our next meeting. I had been so confused and frustrated at times, and meeting Kris and having first session was very freeing.

Details: Mac (Apple) • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.

Homefield Support's reply

Thank you, Jean. It was a pleasure working with you and clearing some of the confusion. 😀

Computer Repair

Rivka H.

Nov 13, 2022

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Hired on Thumbtack

Kris is responsive and customer-focused. He’s customized my laptop setup to my specifications and resolved major, frustrating problems in one online session. He’s also helped with computer “emergencies” I’ve had. In addition, he is a caring person. I highly recommend Kris.

Details: Personal (Home) • Technology support • Computer • Remotely (phone or internet)

Network Support Services

Credentials

Background Check

Kristopher Johnson

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
My hourly rate is $100, a senior discount is available.
What is your typical process for working with a new customer?
Starts with a no/charge phone consultation to see if we are a good fit.
What education and/or training do you have that relates to your work?
15+ years in high tech 8 years in tech support

Homefield Support

FAQs

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