FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide honest, upfront pricing based on the scope of the project. Every job is unique, so we offer free assessments and detailed estimates before any work begins. There are no hidden fees, and we work directly with insurance when applicable to help reduce out-of-pocket costs.
- What is your typical process for working with a new customer?
Our process starts with a quick consultation and on-site inspection to assess the damage. We then provide a clear plan of action, including timelines and pricing. Once approved, our certified team begins mitigation, restoration, or mold remediation work while keeping you updated every step of the way.
- What education and/or training do you have that relates to your work?
Our technicians are IICRC-certified in Water Damage Restoration and Applied Microbial Remediation. We undergo continuous training to stay up to date with the latest restoration techniques, safety standards, and industry best practices, ensuring every job is handled professionally and effectively.