ION Builders Inc.
- Loading
Service
It’s free with no obligation to hire
Overview
Hired 1 time
License verified
Background checked
3 employees
2 years in business
Payment methods
Cash, Check
Photos and Videos
4 photos
Specialties
Softscaping
Lay grass or sod,
Lay artificial turf,
Apply mulch,
Remove tree stump(s)
Hardscaping
Patio,
Walkway,
Artificial turf,
Driveway,
Boulders or stones
Reviews
2 reviews
Read reviews that mention:
- Eunika B.
My name is Eunika . I gave a chance new company I haven’t ever work with and did great job . Everything was done on time and the results was impressive. The customer service was great .I strong recommend this company to everyone.
Nov 20, 2020 - Jonathan L.
General Contracting
ION Builders was recommended by Thumbtack based on the needs of my project (converting loft into a bedroom). As I stated in the project description: I want to convert my existing loft into a bedroom with a closet. Just need a wall and closet constructed using existing sq.ft and add a door. ION Builders were very responsive in calling me to discuss the project. After two phone calls and sending pictures, ION Builders determined they could not do my project. The decision was based on “we don’t do small projects in the home” basically we can’t charge you enough. Well didn’t they read the project description (reference above). To add insult, instead of communicating their decline via a phone call, since that’s how we were communicating, they punked out and sent me a message via Thumbtack. Customer service is everything. As you see in their response, they state they are a deck and landscape company. Why would they reach out to me and respond to my detailed home project of that was the case. So now they are liars.
Jan 18, 2021VerifiedION Builders Inc.'s replyHello Jonathan L, Yes. our company does decks and landscaping. Some indoor projects qualify for us to do indoors so we need to get the details from our customers. Our representative checks those details with our team and they let her know if it’s something we can actually do or not. That does not make us shady or unprofessional. It makes trustworthy and very professional because we let you know we cannot do it and don’t wast your time further. We take constructive criticism seriously and I can tell we will be calling back to update and not send messages. We are sorry you were disappointed that we could not do the project but between that and assuming we are shady or unprofessional is a long way to go. We ask you kindly to remove this review. Thank you, ION Builders Inc.
Credentials
License Type: B - General Building Contractor (CA)
Roey Hadad