Unfair review all around. Here are the facts. Client forwarded via email on 2/23/2018, form SC100 (small claims documents) to serve defendant with the following service address: 1634 West in Los Angeles with service instructions for an apartment complex, client did not know apartment number. I attempted to serve but 1634 West is a single family residence not an apartment complex. Client wasn't happy and questioned my findings and requested I returned to given address to serve documents. I went back to given address and took a picture of 1634 West Blvd. When client saw picture of address she apologized and stated that the defendant to be served lives at the apartment complex next to 1634 West. Customer was instructed to file with the court a request to amend her small claims case to correct the defendant’s address. On 3/22/2018 I received via email an amended SC100 correcting the address to 1628 West without an apartment number. Here's the client's email acknowledging that the address was incorrect "Hi Felix, Attached are 2 files and everything needs to be served on defendant at 1628 West. I do not know the apartment number. He is upstairs directly across once you climb up the stairs. Small complex, maybe 7 or 8 units. Access is along the side between 1628 and 1634. Small courtyard with a gate to the left. Climb up the stairs and he is directly across. If a woman answers the door, you are at the wrong place. He lives alone." After many attempts and figuring out which apartment number the defendant lives at, I was able to serve the defendant and a computerized copy was emailed to client which had spelling errors on my behalf, parties names where misspelled which were corrected in a timely manner. After, original signed proof was mailed to defendant which she claimed to have not received proof. To correct this, a scanned and signed proof was emailed to defendant ASAP. Customer only paid the fee for the bad address on 1634 West but when billed for service on correct address at 1628 West that is when client resorted to leave this negative review which is unfounded. Haven't received payment for serving documents as of yet.