PurePath Inc

$60/service call

(waived if hired)

Zip code

Appliance type

Appliance brand

Property type

Responds in about 22 min

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About

PurePath Appliance and Repair is your trusted partner for expert appliance repair services. Based in Chicago, we specialize in repairing a wide range of home appliances with a focus on quality, reliability, and exceptional customer care. Whether it’s your refrigerator, washer, dryer, or any other essential appliance, we’re here to ensure your household runs smoothly. With skilled technicians and a commitment to excellence, PurePath is the name you can count on for all your appliance repair needs.

Overview

Hired 121 times

Serves Chicago, IL

Background checked

3 employees

1 year in business

Business hours

Sun10:00 am - 9:00 pmMon10:00 am - 9:00 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, and Zelle.

Services offered

Appliance type

Property type

Residential

Commercial

Projects and media

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Great 4.7

56 reviews

5

89%

4

2%

3

0%

2

5%

1

4%

Read reviews that mention:

Walker W.

Sep 26, 2025

•

Hired on Thumbtack

I hired PurePath to help repair a 13-year old Thermador oven. I really appreciated the professionalism and thoroughness of the PurePath technicians, together with their transparency and effort to appropriately manage expectations. When I first contacted PurePath, I was pretty sure that the problem was with the oven controlboard. PurePath was able to confirm that they could replace the controller for my oven model, and volunteered a quote for their work and the price for the replacement part (which was consistent with the manufacturer's price). However, since the controller is a relatively expensive part, they suggested that they first take a look at the oven, with the cost of the first service call creditable against the total price of replacing the controller. During their first service call, they checked other possible causes of the oven's malfunction (completely removing the oven from the wall and disassembling elements for testing) before concluding that the controller was indeed the probable issue. During their subsequent service call, they replaced the controller and tested the operation of the oven under different settings to ensure the problem was fixed. Whether it was being so thorough about their approach to troubleshooting my issue, or just being thoughtful about communicating the time of their service calls, it was a pleasure to work with PurePath.

Details: Oven or stove • Thermador • Residential

Appliance Repair or Maintenance

Jonathan E.

Jun 17, 2025

•

Hired on Thumbtack

Details: Refrigerator • Viking • Residential

Appliance Repair or Maintenance

Daniela K.

Jun 10, 2025

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Hired on Thumbtack

Ben was very responsive to my fridge repair needs. He is flexible with our work hours. He was knowledgeable and helpful with the repair needs and causes. He got our ice maker and water dispenser working again after years of being out of service. I stored his number and will be looking for him on future projects.

Details: Refrigerator • Frigidaire • Residential

Appliance Repair or Maintenance

Laurence J.

Feb 25, 2025

•

Hired on Thumbtack

Details: Washer or dryer • LG • Residential

Appliance Repair or Maintenance

Karlo n.

Dec 18, 2024

•

Hired on Thumbtack

Ben is amazing. His price is great. First time he came to fix the dryer the same issue arose. He quickly came to my house and fixed it. No issues. His responsiveness, punctuality, and professionalism is the reason why I will always go to him for my appliance repair needs.

Details: Washer or dryer • Whirlpool • Residential

Appliance Repair or Maintenance

Credentials

Background Check

Belek Dzhumanaliev

PurePath Inc

About

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