What should the customer know about your pricing (e.g., discounts, fees)?
Lump sum projects are usually based on project density and complexity and level of detail required. Likewise, as-built project pricing varies according to accuracy required.
What is your typical process for working with a new customer?
It depends on the actual type of project, need, wish or goal. Generally, however, it begins with a quick or detailed needs assessment. For design projects, the steps usually include, preliminary pre-design research, schematic design, design development and construction documentation. I often conduct phone or in-person interviews, review product, drawing or model samples, conducts tests and then provide an oral and written report, including recommendations, budget, suggested scopes of work and schedule.
What education and/or training do you have that relates to your work?
I studied Electrical Engineering with an emphasis on Computer Science at Loyola Marymount University in Los Angeles. I also have an Associate of Arts Degree in Engineering from Cerritos Community College in Norwalk, CA. I have several Autodesk software certifications and have worked as an Adjunct Professor at the Community Junior College level, Authorized Autodesk Training Centers and have also taught at Autodesk University.
How did you get started doing this type of work?
I worked for several architecture, engineering and construction companies where I felt I could provide similar and additional services in a more professional, automated and modernized manner. For example, I started working in a full 3D and BIM environment around 1989. Most AEC firms are too slow adopting new technology and often rest on their laurels happy to continue working like it was still 1899!
What types of customers have you worked with?
Most of my consulting work is done directly for licensed architects, builders, engineers, property managers or building or property managers and owners. I also train students as well as graduate architects and engineers.
Describe a recent project you are fond of. How long did it take?
I am particularly proud of two recent projects I completed in Oregon. The first one required me to fly there for 2 days, during which I was able to use my total surveying station to create a 3D BIM model of a two-story with full basement Boiler Plant Building at a VA Hospital. The other was a large winery, restaurant and administration building, which contained very complex and dense MEP building systems.
What advice would you give a customer looking to hire a provider in your area of work?
Make sure you hire someone who is up to date with not only the latest but also the most efficient technological tools, methods and software. As odd as it may sound coming from a CADD expert, there are times when simple, old-fashion technology works best.
What questions should customers think through before talking to professionals about their project?
Define their wishes, questions, problems, budget and schedule. Separate must-have vs. would-be-nice items. Be open minded to be brought to a higher level of thinking not yet familiar with for which they need an expert like me.