FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is as tailored to your specific situation as possible to keep your costs as low as possible while we deliver the best solution for your plumbing issue. If you want a quote or an estimate, we will gladly provide one.
- What is your typical process for working with a new customer?
Extreme Communication. From the start we inform and share transparently every viable option you have and the progress we are making toward getting you back to better than normal. Updates at every stage of the process so there are no surprises. At the end of the job, we welcome you to our family of customers where we all are working toward the best solution for you, your home, and your family.
- What education and/or training do you have that relates to your work?
Decades of experience as well as being certified by Moen, Delta, and other programs we take very seriously in order to stay on top of the latest and best solutions as well as the best methods of delivery for those solutions. We train and educate ourselves, because the better we are, the better we can serve you.