FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Above & Beyond Home Services, we believe in honest, transparent pricing. Every remodeling project is unique, so we provide customized estimates based on your specific design goals, material choices, and project scope. Here’s what customers should know: Free Consultations & Estimates: We offer complimentary initial consultations and detailed quotes—no hidden fees, no pressure. Competitive & Fair Pricing: Our rates reflect the quality of materials, skilled craftsmanship, and the level of service we provide. Clear Contracts: All costs are outlined up front. We communicate clearly about what’s included, so there are no surprises. Flexible Options: We work with a range of budgets and can suggest value-driven alternatives to help you stay within yours.
- What is your typical process for working with a new customer?
At Above & Beyond Home Services, we follow a step-by-step process to ensure your remodeling project is smooth, transparent, and tailored to your needs: Initial Consultation (Free): We start with a conversation—either in person or over the phone—to understand your goals, timeline, and budget. In-Home Assessment: We'll visit your home to take measurements, evaluate the space, and discuss design ideas in more detail. Customized Proposal: You’ll receive a detailed estimate outlining scope of work, material options, and project timeline. We’re happy to adjust based on your feedback. Design & Planning: Once you approve the proposal, we help finalize design elements, material selections, and layout plans. Scheduling & Permits: We handle the necessary permits and schedule the project based on your availability and our workflow. Construction Begins: Our licensed and insured team gets to work—keeping your home clean and minimizing disruption. You’ll be updated regularly throughout the build. Final Walkthrough & Completion: We walk through the finished project with you to ensure everything meets expectations. We don’t consider the job done until you’re fully satisfied.
- What education and/or training do you have that relates to your work?
We combine formal education and hands-on training to ensure we deliver top-quality remodeling services. Our foundation includes a certificate in construction management and interior designer training, which we have supplemented with extensive on-the-job experience—including our time as design consultants for one of the largest big-box retailers. Over the years, we’ve continued our education through industry workshops, manufacturer certifications, and courses on the latest building codes and sustainable practices. This combination of education and real-world experience keeps us up-to-date with design trends, construction techniques, and safety standards—allowing us to provide homeowners with reliable, beautiful, and long-lasting results.