Cleaning Solutions Carpet & Tile Cleaning
About this pro
Had a great experience - very quick to respond to all of my questions and actually was able to complete the work the very next day! Price was great. Will definitely use Cleaning Solutions again!Jan 20, 2017Verified
Lesley D.Dec 13, 2015Verified
We had over 800 square feet of Travertine tile and grout flooring that needed a deep cleaning badly! After reviewing 2 businesses that specialize in this, I chose Roger Dufresne / Cleaning Solutions. First, when I asked a couple research questions on Thumbtack, Roger answered quickly and even anticipated a couple questions I hadn't thought of. He communicated with me promptly in the search and hire period and was thorough, tidy and efficient in his work on my floors and even gave my husband advise for a Sealer paint to spruce up our floors even more; which is something Roger offers, but was enthusiastic in educating and encouraging us to tackle that task ourselves (very easy!) instead of upcharging us. And to top his great service and price off - he gave us an additional Veteran discount! Thank you, Roger! You have another loyal customer!Nov 20, 2015Verified
My carpets look brand new even months later.Sep 4, 2015Verified
We just bought a new home that has carpet all over the home, and it's a 3600 square foot home. We hired Roger again with Cleaning Solutions to clean the carpet thoughout the house. Let me tell you, this guy works his butt off. His prices are great and he does an awesome job!! He's on time, and a pleasure to deal with. We've used him before, and wouldn't think of going anywhere else. I highly recommend his company! Todd in FolsomJul 9, 2015
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- What should the customer know about your pricing (e.g., discounts, fees)?Carpet Cleaning- $33.00 per room up to 200 sq. ft. Stairs- $3.00 per step, usually 15 step for $45.00 Tile & Grout Cleaning- $0.50 cents per square foot times whatever the square footage we clean.
- What is your typical process for working with a new customer?Our typical process is first answering the phone. Find out what the customer is in need of carpet cleaning or tile & grout cleaning etc. Ask if there's any issues that need to be addressed and what their time frame is for cleaning. Get their information as needed and schedule job.
- What education and/or training do you have that relates to your work?Cleaning Solutions always continues its education with IICRC.