- What should the customer know about your pricing (e.g., discounts, fees)?
We are very much customer oriented and value their business with us in any circumstances; we honor our 1st time guest with 10% discount on any premium and above packages. We are an LLC and fully insured Entertainment Company therefore, we deliver quality and value your each event with dignity.
- What is your typical process for working with a new customer?
Once we get a response from our esteemed guest and agreed on the service/package, we send a link to our online guest account service where we request to submit their event request (no credit card or commitment is required). Once we receive the event request in our system if the date is available the event date will be temporarily reserved for 10 days. During this time we will prepare the detail quotation and share with the guest for electronic signature, e-sign is required to finalize our services. Once the quotation is e-signed, a 50% deposit/booking fee is required to confirm the service. After quotation is confirmed our esteemed guest will receive an online credential to login to our online event management tool and get full access to their event. For our customer’s best experience we designed the most intelligent event management tool in the industry and made it an easy process to reserve your event with us; no matter where you are.
- What education and/or training do you have that relates to your work?
We have been serving entertainment industry, corporates specially Photobooth since last 10 years.