A Leap Ahead IT
5.0 (1)
About this pro
Our excellent customer service and our experience working with fast paced, high expectation business customers gives us the expertise and experience to solve any problem and bridge the gap between new and existing technologies to meet their needs.
We take pride in our honest and detailed interactions with our customers. The problems we solved are explained to the customer in a way that everyone can understand. We also have a great ticket documenting system for tracking prior issues.
Background check
Reviews
5.0
1 review
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Katie S.
A Leap Ahead saved me from a giant headache I was having with my laptop. A technician named Ryan was able to solve my issue in just a short time and offered some insightful tips for keeping my laptop healthy. I was recommended by a friend who runs a business where A Leap Ahead has been managing their IT for several years and he has been very impressed with them as well.
Jul 20, 2011
FAQs
- What types of customers have you worked with?In our business environments we most often solve software issues, including how software interacts with the network, printers and other hardware. For individual customers it's data recovery and virus / malware removal for our most common job.
- Describe a recent project you are fond of. How long did it take?We recently installed several wireless access points in a very large old brick community center that required a lot dexterity and thinking on our feet to accomplish the full range of WI-Fi connectivity. The community center is now one of our managed care customers.
