FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
"At AAA Electrical Services, we believe in transparent, upfront pricing so there are never any surprises. We charge a standard diagnostic fee to send a specialized technician to your home, which covers a full system evaluation. For the repair itself, we provide a flat-rate quote before any work begins. To show our appreciation for those who serve, we also offer a 10% discount for Seniors, Military, and First Responders."
- What is your typical process for working with a new customer?
Initial Consultation: We begin with a brief call or message to understand your specific electrical needs and project scope. On-Site Evaluation: A qualified technician—like Ed, Jeff, or Alex—will visit your property to perform a detailed diagnostic and safety assessment. Upfront Quote: We provide a clear, flat-rate estimate before any work begins. No hidden fees or surprises. Expert Execution: Our team completes the work to the highest industry standards, whether it’s a small service repair or a new construction project. Quality Guarantee: We perform a final safety check and, as always, we warranty all of our work for your peace of mind."
- What education and/or training do you have that relates to your work?
"Our team is led by Edward Juarez, a seasoned professional with extensive industry experience in both residential and commercial electrical systems. We believe in continuous field training and mentorship, ensuring our technicians are well-versed in the latest National Electrical Code (NEC) standards. This combination of formal apprenticeship and hands-on leadership allows us to tackle everything from complex solar inverter issues to new construction with total precision.