FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing depends on the size and scope of each project. We provide fair, transparent estimates with no hidden fees. Larger projects or repeat clients may qualify for discounted rates.
- What is your typical process for working with a new customer?
We start with a consultation to understand your goals and budget. Then we evaluate the site and provide a clear estimate. Once approved, we handle all preparation, installation, and finishing with clean workmanship. At the end, we walk you through the completed work to make sure everything meets your expectations.
- What education and/or training do you have that relates to your work?
Our team has over 5 years of hands-on experience in the U.S. and Europe. We are trained in hardwood, laminate, vinyl, and engineered flooring systems, as well as stairs, doors, and windows. We also have experience supervising crews, coordinating with suppliers, and completing high-end residential and commercial projects.