FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Every move is a specific project with individual features. Price based on following criteria: - Weight or Volume of the Items - Distance between pick up and destination - Packing (if needed) - Special Items (safe, boats, ATV, Cars ... if exist) - Booking time (winter time prices lower, in summer time prices higher) - Promotion packages: 1. Senior Citizen Discount 5% 2. Military Discount 3% 3. Book 1 month in a advance 50$ discount 4. Book in winter time 75$ 5. Moves with size over 3 bedrooms getting 50% off packing Contact our moving expert to get free quote.
- What is your typical process for working with a new customer?
Process 1. Provide inventory list over the phone, video call or sends a photo via email, chat. 2. Sett up time of the pick up and delivery. 3. Make deposit to reserve a truck & crew. 4. At the time of pick up meet a team to send the goods. 5. At the time of delivery meet a team to receive the goods. 6. Provide feedback.
- What education and/or training do you have that relates to your work?
All employees undergo training on packaging, safety of loading, unloading, equipment operation.