At "Move Your S," we pride ourselves on offering transparent and competitive pricing for all our moving services. Here's what you should know: Transparent Pricing: Our quotes are comprehensive, with no hidden fees. The price we quote is the price you pay. Volume-Based Discounts: The more items you move with us, the better the overall rate. We offer discounts for larger moves to provide the best value for our customers. Early Booking Discounts: Customers who book our services well in advance qualify for special early bird rates. It's our way of saying thank you for planning ahead. Additional Services: While our standard moving package covers most needs, we offer additional services like packing, unpacking, and storage solutions. These come with separate fees, which we'll discuss upfront. Travel Fees: For moves outside of the Sacramento area, there might be a minimal travel fee. This fee covers the additional costs of fuel and time for our crew. Special Items Handling: If you have unique or fragile items like pianos, antiques, or artwork, there might be an additional fee for specialized packing and handling to ensure their safety. Flexible Payment Options: We accept various payment methods, including credit cards, checks, and cash. We also offer installment plans for larger moves. We believe in fair pricing and always strive to provide the best value for our customers. If you have any questions or need a customized quote, please don't hesitate to reach out!
At "Move Your S," we prioritize a smooth and stress-free experience for our customers. Here's a step-by-step breakdown of our process: Initial Contact: Once a potential customer reaches out to us, either via phone, email, or our website, our dedicated customer service team responds promptly to understand their moving needs. Free Consultation: We offer a complimentary consultation, which can be done over the phone or in person. During this session, we gather details about the move, such as the size of the property, the number of items, special requirements, and preferred moving dates. Customized Quote: Based on the information provided, we generate a detailed and transparent quote. This quote will outline all costs, including any additional services the customer might need. Scheduling: Once the customer agrees to the terms and the quote, we schedule the move, taking into consideration their preferred dates and times. Pre-Move Checklist: We provide the customer with a pre-move checklist to help them prepare for the moving day. This includes tips on packing, labeling, and organizing items. Moving Day: Our professional moving crew arrives punctually, equipped with all necessary tools and equipment. They handle all items with care, ensuring everything is safely loaded onto our trucks. Destination Delivery: Upon arrival at the new location, our team unloads and, if requested, helps with unpacking and setting up. Post-Move Check-In: A few days after the move, we check in with the customer to ensure they are satisfied with our services and to address any concerns or feedback. Feedback and Reviews: We encourage our customers to provide feedback and leave reviews on platforms like Thumbtack. This helps us continuously improve and serve our community better. Building trust and ensuring customer satisfaction are at the heart of our operations. We look forward to making every move a seamless experience for our clients!
At "Move Your S": Professional Training: Our movers complete a training program covering safe lifting, packing, and equipment handling. Customer Service: Our team is trained in effective communication and conflict resolution. Certifications & Experience: Many team members hold industry certifications, complemented by hands-on moving experience. Our training ensures safe, efficient, and quality service for our clients.