FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Stafford Bain Visuals, we believe in transparent and fair pricing that reflects the level of expertise, planning, and creativity that goes into every project. Our rates are structured to fit different needs, from small business branding to large-scale event coverage. We require a 50% retainer to secure your date, and due to high demand, all retainers are non-refundable. If you need to cancel within 30 days of your event, the full payment is forfeited. However, we do offer flexible rescheduling when available. For businesses booking ongoing content creation, we offer discounted package rates, ensuring you get consistent, high-quality media at a better value.
- What is your typical process for working with a new customer?
Our process is designed to be smooth, collaborative, and tailored to your needs: 1. Discovery Call – We start with a call or meeting to understand your goals, vision, and the message you want to convey. 2. Proposal & Booking – Based on our discussion, we create a customized package with clear deliverables and pricing. Once the contract is signed and the retainer is paid, your project is officially booked. 3. Pre-Production & Planning – We collaborate on shot lists, location scouting, and creative direction to ensure everything aligns with your vision. 4. Shoot Day – We bring our expertise to capture high-quality, dynamic visuals that tell your story. 5. Post-Production & Delivery – Your photos and videos are professionally edited and delivered in a polished format, ready for your marketing or personal use.
- What education and/or training do you have that relates to your work?
I’ve spent the last 10 years mastering media production, working with high-profile names like Beyoncé and Taylor Swift on their world tours. Beyond hands-on experience, I’ve studied the art of visual storytelling, lighting, composition, and content strategy, keeping up with the latest trends in digital marketing and branding. My expertise isn’t just in capturing beautiful images but in creating content that drives engagement and achieves business goals.