FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Seaside Landscape & Design takes a customer-focused approach to pricing. We offer complimentary estimates, consultations, and design services for all our projects. What sets us apart is our commitment to building trust; you won't be charged until we initiate the construction phase. You can rest assured that payments are only due upon the completion of the corresponding work. This transparent and customer-friendly pricing policy ensures that you're completely satisfied with our services before any financial commitment is required.
- What is your typical process for working with a new customer?
Our typical process for working with a new customer begins with a request for an estimate. Upon receiving the request, we promptly schedule a property visit to meet the customer in person during the same week. This in-person assessment is crucial as it allows us to take detailed notes, offer tailored suggestions, and ensure the accuracy of the estimate. Afterward, we thoroughly review the gathered information and provide a complimentary estimate and design that aligns with the customer's preferences. This approach ensures a personalized and accurate project proposal tailored to your needs and vision.
- What education and/or training do you have that relates to your work?
We want you to have confidence in our expertise and professionalism. Seaside Landscape & Design is fully licensed, bonded, and insured in the state of California. To achieve these certifications, we've met stringent requirements that demonstrate our extensive experience and expertise in our field. Our commitment to meeting these high standards assures you that when you choose us, you're opting for a service provider with the knowledge and qualifications to deliver top-quality work and peace of mind throughout your project.