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Very professional service from scheduling to cleaning. Gentlemen worked in a very clean, organized and efficient manner. Well done!Sep 28, 2019VerifiedImperial Carpet Care's reply
Hi Ayse, We are pleased to hear that you received a very professional service. It's good to hear that our guys did well. Thank you for taking the time to give us your rating and feedback.
Carpet stretching was in the original order but upon arrival the gentleman/professional assessment was needed more work. The best part it was able to be done that day without rescheduling and carpet looks great without a huge increase in price. Recommend Imperial Carpet Care Service. Felt safe and secure.Oct 1, 2019VerifiedImperial Carpet Care's reply
Hi Vonnie, We are glad to hear that we've earned your recommendation. Thank you for taking the time to give us your rating and review.
They did an amazing job , my house smells so good and the carpets look brand new :)Dec 10, 2019VerifiedImperial Carpet Care's reply
Hi Stacie, Thank you for letting us know we did an amazing job. We are pleased to hear that your house smelled good and the carpets look brand new. We greatly appreciate you taking the time to give us your feedback and review.
Uriel, the technician, contacted me by text to let me know his arrival time. He was very professional, polite, and did an excellent job. I will definitely contact Imperial Carpet again and request Uriel.Jan 21, 2020VerifiedImperial Carpet Care's reply
Hi Paula, Thank you for taking the time to let us know that you've received professional, polite and excellent work. We are please to know that we've earned your trust for future services.
Ural was very clean and professional and he also was knowledgeable. Nice job !Nov 12, 2019VerifiedImperial Carpet Care's reply
Hi Erica, We are pleased to hear that we did a nice job. It's great to know that you received a professional and knowledgeable service. Thank you for taking the time to give us your rating and feedback.
- What questions should customers think through before talking to professionals about their project?We put for our best effort to provide excellent service. We strive to offer the best care to the cleaning and/or restoration of your items.