FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We take pride in the quality of our work and service. From helping you select the best materials for your taste and budget to providing free consultations to ensure your project is ready for us. We take no shortcuts in our practices, including protection of floors, appliances, and dust containment when necessary. We use the latest and greatest in tooling and techniques to make sure our installations stand the test of time.
- What is your typical process for working with a new customer?
A visit to the project is normally the best place to start. Reviewing existing conditions and expected final product. The options for materials are endless, we can help help you decide between a natural or an Engineered surface and what to expect from each. We can then discuss details regarding layout, features, and seam placement according to what our material selection allows for. From there, we can estimate a time frame for a finished product and price. Our goal is to maintain high-quality custom installations at a competitive price.
- What types of customers have you worked with?
We work with Home owners, realtors, commercial contractors, residential/custom contractors.