FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in fair, transparent pricing — no surprises or hidden fees. Each project is unique, so our estimates are based on actual scope and materials. We’re always happy to discuss options that fit your budget, and we offer discounts for returning clients and multi-day projects
- What is your typical process for working with a new customer?
Our process is simple and straightforward. We start with a conversation to understand your project goals, timeline, and budget. Then we schedule a site visit (if needed) to assess the work in detail and provide a clear, written estimate. Once the quote is approved, we set a start date and keep you updated throughout the project — from preparation to final walkthrough. Communication and quality are our top priorities, and we make sure every job is completed neatly, safely, and on time.
- What education and/or training do you have that relates to your work?
Our company is fully licensed in B General Construction and operates with a strong focus on professionalism, safety, and quality craftsmanship Our technicians are IICRC certified and follow industry-approved standards for water damage restoration, structural drying, and mold remediation. This ensures proper mitigation procedures, accurate moisture monitoring, and professional documentation for insurance claims. We have over 5 years of hands-on experience in residential and commercial construction, including remodeling, repairs, and restoration projects. Our team continuously improves skills through real-world projects and industry training, ensuring every job is completed to code and with attention to detail.