ER Quality Lawns
It’s free with no obligation to hire
Hired 143 times
12 years in business
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jan - Jun
Photos and Videos
Lawn Mowing and Trimming
I truly wish I could leave a good review for ER Quality Lawns, because so many others had a good experience, but I didn't have as good of an experience as others. Hired ER Quality Lawns for a weed killing job. Ezekiel came out,seemed nice and professional, and gave us a reasonable quote. When his staff actually came out for the job, I was told after they had completed the work that it would cost more than the original quote - not a lot more, but still more than the original quote because the job was bigger than they thought it would be. I was surprised by the fact that the price was changed after the job was done, because wasn't it Ezekiel who came out and looked at the job himself so that this could be assessed? But because it wasn't a lot more, I didn't argue, and just requested that I reserve the right to request a return visit in the future in case the weeds came back within a short period of time, which he agreed to. A week or so later, I requested that I get a return visit because I noticed weeds coming back up in the treated area. I never got a response. I was working on renovating the front yard and couldn't wait for him to take his time responding, so I just took care of the job myself. To my surprise, last weekend a man showed up on our front lawn and just started spraying things down (this was about 2 weeks after I had contacted Ezekiel for return visit). We had received no communication that he would be coming, and he didn't even announce himself to us that he was there. We had JUST put down new baby plants in our garden, so we came out and asked him to leave so that our new plants would not be killed. Unfortunately I cannot recommend this company after my experience - he charged us more than the original quote AFTER the job was done (even after coming out for a quote so that he could assess the work needed), then promising to do something to make up for it, then not following through in a timely manner. Then just having his staff show up and start working without consulting us to know what was happening on our yard 3+ weeks after the job. I realize that maybe my "small" job was not worth his effort, but if he didn't want need my business, then I am left wondering why he even took the job.Feb 10, 2015VerifiedER Quality Lawns's reply
Gracie was a pleasant person to work with. But if I may say a couple of comments in regards to her review. We gave Gracie a VERY reasonable price and we completed the work specified. The reason for the additional charge was. It was during a rainy time of the season and required us to add more weed kill then previously expected. I spoke with Gracie and asked her if this small increase was ok and she gave her consent. In regards to the weed kill we guaranteed that if any weeds were to start growing again we would make free trip to apply extra weed kill. During raining season weeds are going to come up no matter what. Yes, we were late in doing so but nontheless we completed that promise. We pride ourselves in our work and our Word as you can see with the majority of our reviews. I would hope that a mishap here would not be the bases of your future decisions to choose what we feel is a Quality Co. Thank you!!
Went above and beyond what I asked for. Quick and professional work.Aug 12, 2015Verified
Ezekial and his company took care of my lawn which hadn't been taken care of in a while - everything was arranged quickly and efficiently - and he did a great job cleaning it up and making it presentable and fine -- I look forward to working with him on my lawn needs over the next months and years -Oct 28, 2015Verified
Ezekiel and his team did an AMAZING job! He was so professional and so helpful, I couldn't have asked for a better experience. My husband and I were both away so often due to work, and our yard was a Complete mess. There were so many weeds I didn't think I wood ever see the yard beautiful again. So happy I found this company - I will now use them for any project I need in my yard. Seriosuly grateful - they made my yard look like it used to!Sep 2, 2015Verified
Lawn Mowing and Trimming
Ezekiel was very responsive to all of my communication. The crew that came out did an incredible job on my large yard which was overgrown and full of weeds. They were professional and thorough, cleaning up after themselves completely and hauling everything away, just as we discussed. Great job and good value. Many thanks!Sep 1, 2019Verified