If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
At Benjamin Franklin Plumbing of San Diego, we take our commitment to customer service seriously. We’re so serious about it that we stand behind our on-time guarantee — if there’s any delay, it’s you we pay. We believe your time is valuable, and we don’t want to waste it. That’s why we work hard to show up on time, communicate clearly, and get the job done right. Plus, if there’s ever a problem, we’ll do everything we can to make it right. With our dedication to service, professionalism, and quality workmanship, you’ll feel like you’re part of the family. We know how important your home’s plumbing, water heater, drains, and water quality systems are, which is why we take every measure necessary to provide dependable service and lasting solutions.
Overview
Hired 45 times
6 similar jobs done near you
Background checked
License verified
100 employees
26 years in business
Business hours
Sun9:00 am - 4:00 pmMon8:00 am - 8:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, Venmo, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
2024
Credentials
License verified
C36 – Plumbing Contractor
License state: CA
Background checked
Passed by Roy Koldaro on Aug 3, 2023.
Services offered
Pipe issues
Repair urgency
I work on non-urgent repairs
I work on urgent repairs
Flooding status
Yes
Projects and media
Projects and media
Reviews
Customers rated this pro highly for responsiveness, work quality, and professionalism.
Good 4.4
23 reviews
5
83%
4
4%
3
0%
2
0%
1
13%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Julius J.
May 24, 2026
•
Hired on Thumbtack
Found my water heater leaking all over the garage, turned out it was beyond repair and Benjamin Franklin Plumbing was able to replace the same day.
Brandon (plumber) was very knowledgeable and walked me through the entire process. As we were waiting for the water to drain from the old tank, I expressed concerns about my water pressure possibly too high, causing bathroom faucet to leak; he performed a courtesy check of my water pressure and confirmed it was too high. Despite Brandon having a long day, he had an uplifting spirit and worked tirelessly to swap the tank.
Will definitely ask for Brandon by name for the next job.
Details: Leaking or burst pipes or appliances • Water heater repair • Garage • Water heater • House
Benjamin Franklin Plumbing's reply
Thank you so much for the amazing review, Julius! We’re glad Benjamin Franklin Plumbing was able to get your leaking water heater replaced the same day and help prevent further issues in your garage.
Brandon will really appreciate the kind words. He takes pride in walking customers through the process, doing the job the right way, and looking out for related concerns like high water pressure that can cause future plumbing problems.
We truly appreciate your trust and look forward to helping you again whenever you need us!
Emergency Plumbing
Rose M.
4 days ago
•
Hired on Thumbtack
Highly recommend Benjamin Franklin. Fast response and resolution to the issues with reasonable pricing. Brandon was knowledgeable, professional and pleasant to work with. I will use them again
Emergency Plumbing
Amaranthine J.
Jun 25, 2026
•
From Google
Great experience with Brandon today!He fixed my leak in record time and was very professional. Even wore the shoe covers!I will use this company again.
Nicole G.
Jun 15, 2026
•
Hired on Thumbtack
Very responsive, on time, and good quality service. I highly recommend them.
Details: Yes, repair is urgent • No, the building is not currently flooded • House
Plumbing Pipe Repair
angie I.
Jun 4, 2026
•
From Google
Brandon gave us a free estimate for hydro jet. He inspected all the water sources in and outside the house. He was very thorough and professional. Good personality. We appreciate him
Benjamin Franklin Plumbing's reply
Thank you, Angie, for your wonderful review! We're so thrilled to hear that Brandon provided you with a thorough and professional hydro jet estimate. We appreciate your kind words and look forward to serving you again at Benjamin Franklin Plumbing!
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We believe in upfront pricing and clear options. Our technician will review the issue, explain the recommended work, and provide pricing before moving forward. We do not want customers surprised by the cost, so we focus on transparency, professionalism, and doing the job correctly.
What is your typical process for working with a new customer?
We start by listening to the customer’s concern and scheduling a convenient appointment. Once onsite, we inspect the issue, explain our findings, and provide clear repair or replacement options before any work begins. After the work is completed, we test the system, review what was done, and make sure the customer’s questions are answered.
What education and/or training do you have that relates to your work?
Our team is trained in residential plumbing systems, water heaters, tankless water heaters, drain issues, fixture replacement, leak diagnosis, and customer safety procedures. We also focus heavily on ongoing field training, code-compliant workmanship, and clear communication with customers before, during, and after the job.
