Grout Medic
contact for price
Areas needing tile work
Tile problem to repair
Responds within a day
Introduction: Let Our Tile & Grout Cleaner, Repair, & Removal Experts Restore the Beauty of Your Tiled Surfaces, Eliminating Unsightly Grout Stains and Tile Stains!
Overview
Hired 1 time
Serves Vista, CA
Background checked
4 employees
10 years in business
Payment methods
This pro accepts payments via Credit card and Zelle.
Featured Projects
9 photos
Reviews
Customers rated this pro highly for work quality.
2.4
21 reviews
5
28%
4
5%
3
5%
2
5%
1
57%
This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.
Matt A.
Nov 1, 2023
·
Hired on Thumbtack
Hired on Thumbtack
Quality work, very pleased.
Communication concern at the of project regarding final payment. And instead of seeing their part in the situation they attempted to justify the lack of attention to detail and didn’t provide a solution to correct their error.
Details: Bathroom • Tub / Shower enclosure • Floor • Crumbling, stained, or missing grout • Ceramic
Grout Medic's reply
Hi Matt,
We are sorry that you feel this way. We did request that you be home when the job is complete for 2 reasons. 1. is that we want you to sign off on the project and 2. we always submit payment when the job is complete. The job was completed flawlessly. Thank you for understanding that we don't want to chase folks down for payment and we ended your job at 4:30pm and close at 5pm Thank you for letting us be a part of your home maintenance.
Tile Repair
Credentials
Background Check
Donna Smith