If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
I enjoy helping people, I always put customer before profit. We provide solutions and options to customer.
Overview
Current Top Pro
Hired 795 times
93 similar jobs done near you
Background checked
3 employees
21 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, Credit card, Google Pay, PayPal, Square cash app, Venmo, and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
2024
2023
2022
2021
2019
2018
Services offered
Computer issue
Computer type
PC
Desktop or laptop
Desktop
Laptop
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, responsiveness, and professionalism.
Great 4.8
441 reviews
5
89%
4
6%
3
2%
2
1%
1
2%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Thiago P.
May 10, 2026
•
Hired on Thumbtack
I messed up my computer to where it wouldn’t even boot up, I sent him a text and he responded within minutes and came to fix my computer at like 10:50PM he was professional about it and got it fixed relatively quick, he also didn’t charge much and saved me what I believe would’ve been hundreds of dollars. He’s great at what he does and efficient would recommend
Details: PC • Laptop • Troubleshooting needed to determine issue • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)
Computer Repair
Richard O.
Jun 13, 2026
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Hired on Thumbtack
WOW!!! Johnny is a phenomenal technician indeed. He’s so very knowledgeable in his field. He’s quick and hard working at his job. He set up and transferred the files of 2 desktop pc computers for us. He came back the next day to check and see if we had any issues or questions on the new computers which are Windows 11 and a little different than our old Windows 10 ones that we had. He adjusted a few minor settings and made sure all was good with his work, which was at a very reasonable price, for sure. You won’t ever be sorry in hiring Johnny for your computer issues. A++++++ Thanks Johnny
Details: PC • Desktop • Computer not turning on • My home, venue, etc.
Computer Repair
Farrah Z.
Feb 24, 2026
•
Hired on Thumbtack
John is the best! Super professional, kind, respectful, and fast. He repaired my computer, which I thought was beyond repair, in less than an hour. I'm so grateful and recommend him 1000%.
Details: PC • Desktop • System error or blue screen • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)
Computer Repair
Jacqueline C.
Feb 13, 2026
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Hired on Thumbtack
Johnny came to my location the same day I called. He was thorough in his approach and successfully completed the job. Some of the other IT technicians I looked into would only do the job remotely, requiring me to download software they would send. I certainly didn't want to do that, having just had my computer hacked. Johnny has a business practice of coming to the client's location in person the first time in order to establish trust. If I have computer issues in the future, I will feel comfortable having him work remotely.
Details: PC • Laptop • Virus or malware • At the pro’s location
Computer Repair
Lindsay H.
Jun 20, 2026
•
Hired on Thumbtack
Johnny brought my desktop back to life after I was locked out. I was relieved and satisfied. He is friendly, works fast, and I felt the job was worth the cost.
Details: PC • Desktop • System error or blue screen • My home, venue, etc.
Computer Repair
Credentials
Background Check
Johnny Lai
FAQs
What is your typical process for working with a new customer?
Contact me via phone, message to discuss how I could help you.
What types of customers have you worked with?
Computer sales, repair and training. IT consultant, *
Windows XP/Vista/7/8/10/11
Windows Server administration
Windows Active Directory
Home and Office networking
Dsl Installation, sharing
File and Printer Sharing
Data transfer from old hard drive to new one
We dont fix desktop monitor.
What advice would you give a customer looking to hire a provider in your area of work?
check with google local, and check with our website for registration in State of California
