FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing reflects the quality of service you’ll receive, including attention to detail and the use of safe, effective cleaning products and professional training. While we don’t offer the lowest rates, we make sure every clean meets your expectations.
- What is your typical process for working with a new customer?
To provide an accurate quote, we ask new customers to share photos or videos of their home via email or text. If it’s easier, we can schedule a quick video call to discuss your needs and preferences. This helps us understand your space and deliver a cleaning plan tailored just for you.
- What education and/or training do you have that relates to your work?
My degree in Psychology and Coach certification help me understand clients’ needs better, communicate effectively, and build a strong, positive team—so you receive great service every time. I also regularly participate in industry events like ISSA workshops on eco-friendly cleaning, efficient residential techniques, new cleaning technologies, and customer service best practices. This keeps me up to date with the latest trends, allowing me to provide top-quality, safe service.