If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
At My Pure Environment, we strive to do more than just the bare minimum when it comes to mold removal in the San Francisco Bay Area and the Peninsula. We are an EPA approved Dry Fogging sanitation company which focuses on changing lives by improving the health of our community by removing mold/pathogens from the places we live and work. Our CMRS (from ACAC) certified experts can also help you to release your property from city after a proper mold remediation work due to marijuana issue.
Overview
Hired 42 times
Serves San Francisco, CA
Background checked
20 employees
8 years in business
Business hours
Sun8:00 am - 9:00 pmMon8:00 am - 9:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
Services offered
Mold services
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, responsiveness, and work quality.
Excellent 4.9
136 reviews
5
96%
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2%
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1%
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Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Andy Y.
Dec 23, 2025
•
Hired on Thumbtack
We needed to get rid of our mold issue quickly because we have little ones and don’t want it to cause any health issues to them and Ivan was quick to respond and scheduled our treatments the next day. He was thorough at explaining what needed to be done and what each of the treatments do.
Details: Inspection and testing • Mold removal • Owner
Mold Inspection and Removal
Angela Y.
Oct 12, 2025
•
Hired on Thumbtack
I had a great experience with Ivan- he was very communicative and responsive and took detailed pictures, and gave us detailed feedback on what we could do to address the mold in our home. Would recommend to anyone looking for a value moldinspection before proceeding to take further action.
Details: Inspection and testing • Renter
Mold Inspection and Removal
Jamie Z.
Sep 9, 2025
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Hired on Thumbtack
I had an excellent experience with Ivan for our onsite mold remediation estimate. From the very start, he impressed me by responding within 24 hours of my request and even scheduling a same-day appointment.
During the 30-minute consultation, Ivan was professional, bilingual, and extremely knowledgeable. He took the time to explain the issues in our home clearly, highlighting both what needed immediate attention and where we could focus on preventative care. What stood out most was that we never felt pressured or oversold on unnecessary services, just informed and empowered to make the right decisions that worked within our budget.
The follow-up was just as efficient: within 24 hours, we received a detailed proposal that included photos of the problem areas and a clear step-by-step outline of what the remediation service would involve.
If you’re looking for someone who is responsive, thorough, and trustworthy, I highly recommend working with Ivan for your remediation needs. He turned what could have been a stressful situation into a smooth, confident process.
Details: Inspection and testing • No personal impact • Owner
Mold Inspection and Removal
Jorge L.
Aug 1, 2026
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Hired on Thumbtack
Ivan has done a great job. His quality of work is amazing. He responds to every text and email immediately. He is very thorough as he describes what needs to be done after he has completed his inspection. A true professional and I highly recommend him!
Details: Inspection and testing • Mold removal • Owner
Mold Inspection and Removal
Qm Z.
May 9, 2025
•
Hired on Thumbtack
We had an urgent need for mold testing in our children's bedroom, and My Pure Environment exceeded our expectations in every way. Although our request was specifically for the children’s room, the inspector went above and beyond by inspecting the entire home , including the bathrooms and the exterior of the building. During the inspection, he performed moisture testing throughout and discovered several hidden issues that were contributing to mold growth — issues that we, as non-professionals, would have never noticed.
After the comprehensive inspection, he took the time to clearly explain the findings, including the types of mold identified and their potential sources. Most importantly, he provided a thorough, detailed, and practical action plan for how to address the problems.
What impressed us the most was the company’s incredible responsiveness. We made the request in the morning, and they responded and arrived on the same day, which is almost unheard of. The inspection finished after 6 p.m., and yet the air samples were shipped out via FedEx before closing that same evening.
Even after the inspection, we had follow-up questions, and every time we called, stuff picked up the phone quickly and answered our concerns with patience and clarity. This is the kind of service that not only solves the problem, but gives you real peace of mind.
We are extremely satisfied and grateful for their professionalism, responsiveness, and care. Highly recommended!
Details: Inspection and testing • Have sore throat or persistent cough • Renter
Mold Inspection and Removal
Credentials
Background Check
Ngok Chun Ivan Kwok
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We provide free on-site estimate and affordable air testing (i.e. $198.50/air test). Our price is net which means no hiding tax, surcharge, labor cost, etc.
What is your typical process for working with a new customer?
Our experts will listen to your problem carefully and patiently to help you to identify the issue. We are more than happy to provide you free on-site estimates so as to give you more appropriate information on what can be done and how our processes can help you in an environmental friendly manner.
What education and/or training do you have that relates to your work?
We are an ACAC listed vendor and our experts are CMRS Certified.
