FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
First time clients are gifted a discount of 20% in gratitude for your confidence. I am dedicated and offer focused attention —overnight dog & house sitting (and/or cat). Any quality pet sit, for locals or travelers in a hotel room, you all want this for your pup: food, water, love and attention, exercise, fresh air and potty access. I focus on one family at a time, no double dipping at all, ever. And just wait until your text is brimming with adorable pics of your sweet one (or twos). 🐾💛
- What is your typical process for working with a new customer?
My philosophy is to organize just enough information ahead of time that if there were an emergency (or just a good question) we all know what to do and who to call. We communicate about what is wanted and expected by both of us and put all of it in writing. My process: we make an appointment for a brief FaceTime chat and then plan a relaxed meet/greet in person at your home. The dogs get to know me and show me the treat location. I like to take them for a brief walk.i write estimate and then I make an itinerary and plan for the work. I hold dates with a deposit. … you have to meet the client halfway and the key to success for a dog and house sitter is to be flexible.
- What education and/or training do you have that relates to your work?
I earned a Bachelors Degree from UCLA in 1986, History. I also studied art, culinary arts, Italian and Dance. I am semi-retired now but I cut my teeth at Rover for 2 years and earned 23 consecutive 5-star reviews in pet care. I have been on my own and growing ever since, expanding the business via referral and repeat clients. I have selected a wonderful group of dog lovers to work for. I charge just enough to sustain a work flow and still stay available. A dog sitter who is always booked does not keep clients. I have learned to ask for what my work is worth. Milestones.