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Genteel Plumbers

Licensed
Licensed
Shower or bathtub type
Shower or bathtub problem

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About
Genteel Plumbers was founded in 2016 by Graham W. Jones in San Francisco's Outer Sunset district. We understand how devastating a plumbing emergency can be. That's why we've always provided same-day plumbing service for our customers. We provide effective service through our well-organized trucks. They’re always stocked with the newest technology and tools, keeping us ahead of the crowd and maximizing our efficiency. Our current team of plumbers in San Francisco and San Mateo County boasts over 30 years of combined experience. And at Genteel, we cultivate an enthusiastic, positive work environment. Our employees are not just here for a job. They are career plumbers who have a true passion for their craft. Customers know Genteel is a brand they can depend on because customer service is our top priority. It’s practically in our DNA.
Overview

Serves San Francisco, CA

Background checked

License verified

10 employees

10 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Social media

Facebook, Instagram

Credentials

License verified

C36 – Plumbing Contractor

License state: CA

Background checked

Passed by Graham Jones on Sep 18, 2026.

Services offered
Shower or bathtub problem
Shower or bathtub type

Showers

Bathtubs

Combination shower and bathtubs

Property type

House

Condo/Apartment

Townhouse

Business

Projects and media
Projects and media
Reviews
Great 4.8

100 reviews

5

94%

4

1%

3

0%

2

3%

1

2%

Your trust means everything to us. Learn about our review guidelines.

Read reviews that mention:


pro avatar
Julian S.

3 weeks ago

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From Google

Worked with Edgar Camaal who was extremely respectful and professional. Installed out seismic cut off in about an hour with no issues. Easy experience. Would definitely use Genteel again.Also worked with Heron who fixed our sink! Did a great job!
Genteel Plumbers's reply
Hi, Julian. We are thrilled to learn that you had a positive experience with us!
pro avatar
Marisa G.

Aug 28, 2026

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From Google

Edgar did a great job making sure everything was right with our washer repair. Checked before and after about the process.
Genteel Plumbers's reply
Marisa, thank you so much for choosing GENTEEL Plumbers and for taking the time to share your experience with Edgar! We’re really happy to hear that Edgar did a great job with your washing machine plumbing issue and took the time to make sure everything was correct before and after the work was completed. When dealing with washing machine plumbing, water supply connections, valves, or drain connections, we believe it’s important to properly diagnose the issue, explain the process, complete the repair professionally, and verify that everything is working properly before leaving the home. Thank you especially for recognizing Edgar. Clear communication is an important part of professional plumbing service, and we’re glad he kept you informed throughout the process and made sure you were comfortable with the work being performed. At GENTEEL Plumbers, our goal is to provide San Francisco homeowners with professional, thorough residential plumbing service and make sure the job is done right from beginning to end. Marisa, thank you again for trusting GENTEEL Plumbers with your home. We’ll make sure Edgar sees your kind words! Whenever you need a professional San Francisco plumber for washing machine plumbing, water supply lines, drain connections, valves, or other residential plumbing repairs, our team will be here to help. — The GENTEEL Team Plumbing Happiness. Guaranteed.®
pro avatar
Nicole M.

Aug 27, 2026

•

From Google

Weve had a lot of issues with the plumbing in our 1931 home, and Genteel always goes above and beyond to help us work through all the options. Plus, everyone is super nice! Cannot recommend them more.
Genteel Plumbers's reply
Nicole, thank you so much for the wonderful review and for continuing to trust GENTEEL Plumbers with the plumbing in your 1931 San Francisco home! We truly appreciate your continued business and your recommendation. Older homes in San Francisco can have unique and complicated plumbing systems. A house built in 1931 may have a combination of original plumbing, aging pipes, older drains and sewer lines, and repairs or upgrades completed by different plumbers over many decades. When problems arise, properly diagnosing the plumbing system and understanding the available repair or replacement options can be especially important. We’re really happy to hear that our GENTEEL plumbers have consistently gone above and beyond to help you understand those options. Our goal isn't simply to make a quick plumbing repair. We want to identify what is causing the problem, explain what we find, provide clear options, and help homeowners make an informed decision about what makes the most sense for their home. That approach is especially important when providing plumbing service for older and historic San Francisco homes, where every property can be a little different. Our team has experience troubleshooting aging plumbing systems and helping homeowners navigate everything from recurring plumbing problems and aging pipes to drains, sewer lines, water lines, fixtures, toilets, faucets, and water heaters. And thank you for mentioning how nice everyone has been! We want GENTEEL Plumbers to be known not only for experienced, professional plumbing service, but also for having friendly and respectful technicians who genuinely care about the people and homes we're helping. Nicole, thank you again for trusting GENTEEL Plumbers with your 1931 home and for recommending us so highly. If you ever need an experienced plumber for an older home in San Francisco, our team will be here to help diagnose the problem, explain your plumbing options, and find the right solution. — The GENTEEL Team Plumbing Happiness. Guaranteed.®
pro avatar
Lil K.

Aug 22, 2026

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From Google

We had them come to update 2 bathroom sink faucets and 1 kitchen faucet and replace a broken disposal. Turns out all the pipes and valves associated with those were old and filled with decades of gunk. So we had everything replaced per their recommendation, which they thoroughly explained before proceeding. They even showed us the pipes after they disassembled so it was clear they badly needed to be replaced! Their pricing was transparent, and we were offered options before they proceeded on the different jobs. Workers (Edgar, Daniel, and one other tech) were friendly, knowledgeable, professional, and left our place clean.They responded to my work request incredibly quickly. They arrived on time, and I appreciated a heads-up notice when they had an ETA with the names and photos of their technicians. That made me feel safer. I'm very happy with the work they did, and it's great knowing that they have a 2-year warranty on their work. Thank you!
Genteel Plumbers's reply
Hi, Lil. We appreciate the kind words and are glad we could provide you with a positive experience!
pro avatar
Lon C.

Aug 20, 2026

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From Google

Genteel Plumbers's reply
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