FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in clear, upfront pricing with no surprises. Every home is different, so we offer free inspections to assess your specific needs before providing a detailed quote. Our pricing reflects the quality of our work, the safety of your home, and long-term results—not quick fixes. We don’t charge hidden fees, and we’ll always explain any costs before starting service. We also offer seasonal discounts, multi-service bundles, and referral rewards to help you save. If you’re comparing quotes, we’re happy to walk you through ours line by line so you can make an informed decision.
- What is your typical process for working with a new customer?
We start with a free, no-obligation inspection to understand your home’s unique needs—whether it’s rodent activity, insulation issues, or crawl space concerns. During the visit, we walk you through what we find, explain the root causes, and offer clear, customized solutions. Once you approve the plan, we schedule service at your convenience. Our team arrives on time, treats your home with care, and keeps you informed every step of the way. After the work is complete, we follow up to ensure everything meets your expectations and answer any lingering questions. We’re here to make the process smooth, transparent, and stress-free—from first contact to final walkthrough.
- What education and/or training do you have that relates to your work?
Our team is trained in industry best practices for rodent control, attic and crawl space remediation, and insulation renewal. We stay current with local building codes, safety standards, and eco-friendly solutions to ensure your home is protected and energy-efficient. Beyond formal training, we bring years of hands-on experience solving real-world problems in Bay Area homes. We know how to spot the signs others miss, explain solutions clearly, and deliver results that last. Whether it’s sealing entry points, replacing contaminated insulation, or restoring airflow, we treat every job like it’s our own home.