- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing varies based on the project requirements. We mostly like to see the job/assignment to get a better interpretation of what is needed. We sit with you and go through everything. Estimates are totally FREE of charge.
- What is your typical process for working with a new customer?
We offer free estimate over the phone or at the potential client's home. We assess the job; give our professional experience and advice to the potential customer, and provide him a rough price. If it fits his budget, then we will proceed to write down a detailed quote including contract, details of the job, and schedule of payment. Everything is written down; there is no verbal agreement. Then the job gets started and finished well, and quickly. We know that a construction project is stressful for the clients since it happened into his house. So we are proud of saying that besides bringing quality work, we as well are an excellent communicator. We inform our customer the steps of the process, share pictures after completion of something, and get feedback and approval from our customers. Our client satisfaction is our top priority!
- What education and/or training do you have that relates to your work?
I have years of general construction experience, including with large companies that provide regular training.