With 16 years in business, our licensed plumbing team is dedicated to providing reliable service, expert installation, and lasting repairs for your home or business. From emergency plumbing and pipe repair to water heaters, toilets, faucets, and water treatment systems, we handle a full range of residential and commercial plumbing needs.
We’re a small team of six, which means you get personal attention, clear communication, and consistent quality on every job. Mechanical piping and detailed, code-compliant work are at the core of what we do.
We’re proud of our reputation for integrity, meticulous workmanship, and long-term client relationships. If you’re looking for plumbing pros you can trust, we’d be happy to help with your next project or repair.
Overview
Current Top Pro
Hired 324 times
Background checked
License verified
6 employees
16 years in business
Business hours
SunClosedMon8:00 am - 4:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, Venmo, and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
2024
2023
2022
2021
2020
Credentials
License verified
C36 – Plumbing Contractor
License state: CA
Background checked
Passed by Abell Villagomez on Dec 27, 2019.
Services offered
Project type
Toilet replacement
New toilet installation
Projects and media
Projects and media
Reviews
Customers rated this pro highly for responsiveness, professionalism, and work quality.
Excellent 4.9
216 reviews
5
93%
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5%
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1%
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Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Mary F.
Jul 9, 2026
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Hired on Thumbtack
I hired Best Bay Plumbing & Rooter because my toilet kept running. They responded to my request for a quote within an hour and replaced some items to fix the toilet. They were prompt and professional. I would highly recommend them for your plumbing needs!
Toilet Repair
Michelle K.
Dec 17, 2025
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Hired on Thumbtack
Sergio came on time, had a friendly demeanor, and promptly fixed the toilet! It was a minor issue, but he also ensured it was there were no leaks etc. Thanks so much!
Details: No, repair is not urgent • No, the building is not currently flooded • Toilet • Townhouse
Best Bay Plumbing & Rooter's reply
thank you so much for the opportunity to provide service.
Plumbing Pipe Repair
Bhuvana V.
May 15, 2026
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Hired on Thumbtack
Eddie and his team re installed a smart toilet that was leaking and broken. Quick work. Good communication
Details: 1 toilet • Municipal water (most common) • House
Toilet Repair
Shengyang S.
Jun 26, 2025
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Hired on Thumbtack
The quality of the work is great!
Eduardo helped us to pickup the toilet and replace them very nicely. Meanwhile, we also got a leaking air gap due to clogged pipe. Eduardo also helped us to identify the clogging issue and helped us fixing the leaking elegantly.
Details: Replace an existing toilet • 1 toilet
Toilet Installation or Replacement
Jason T.
Mar 28, 2025
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Hired on Thumbtack
It was my first time using Thumbtack and I needed some toilet repair work done. Within minutes I was able to connect with, “Best Bay Plumbing and Rooter” and they sent someone out the very next morning. I agreed to the estimate and work was started right away. Everything went smoothly and I was back up and running in no time. I highly recommend this business for your next plumbing project.
Details: 1 toilet • Municipal water (most common) • Condo/Apartment
Toilet Repair
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
My prices are by the task with no hidden extra fees. you get the price before the project starts. I do have discounts for Veterans, Senior citizens, and first time Clients.
What is your typical process for working with a new customer?
first is introducing myself and asking questions. getting to the root of the problem. we do a safety evaluation and give our clients more than one option.
What education and/or training do you have that relates to your work?
I have my C36 Plumbing contractor licence.
and endorsements to service tankless water heaters and work with propress piping.
