FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I am happy to provide a quote based on your specific project.
- What is your typical process for working with a new customer?
I usually meet or have a phone conversation with new clients so we can discuss the project and go over specific details, as well as deadlines. Once I begin work, I am available as needed to go over additional changes or update the client on my progress. Upon completion of my work, I send the files to the client and follow-up to ensure their satisfaction.
- What education and/or training do you have that relates to your work?
I have a Bachelor's degree in English, and have been working as a writer, editor, and proofreader since 1998.