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Fortress Service

Fixture type

Responds in about 8 min


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About
Please Read Before Contacting Us We prioritize customers who are ready to schedule a repair or installation. If you’re only collecting estimates or comparing multiple contractors, we respectfully ask that you refrain from messaging us until you’re ready to move forward. Thank you for your understanding and for respecting our time. We provide professional electrical services with a strong focus on safety, quality, and efficiency. Our team specializes in troubleshooting, service calls, repairs, system upgrades, and full residential and commercial installations. Diagnostic Service Fee: $69 This is an on-site troubleshooting visit performed by a technician to identify the issue and determine the required scope of work. The diagnostic covers basic inspection, testing, and evaluation to locate the source of the electrical problem. The $69 diagnostic fee applies once a technician is dispatched and is charged for the service visit only. It does not include repairs, parts, or materials. By scheduling, requesting service, or contacting our company, the customer agrees to the $69 diagnostic fee prior to dispatch. This applies regardless of whether the visit results in repairs, an estimate only, or no additional work. The fee covers technician time, travel, and on-site diagnostic expenses. Minimum Labor Fee (Bay Area): $199 Labor only. Materials and parts are not included. Final pricing may vary based on job complexity, access conditions, system requirements, or additional technicians needed. All final costs are confirmed after diagnosis. Service Terms By requesting service, scheduling an appointment, or contacting us through phone, text, messaging platforms, or third-party lead services, the customer acknowledges and agrees to our service terms, including the $69 diagnostic fee once a technician is dispatched. Dispatching a technician constitutes acceptance of these terms. Missed Appointment Policy: If our technician has already arrived at the scheduled appointment and the service is canceled upon arrival, a $69 trip fee will be charged.
Overview

Hired 98 times

Serves San Jose, CA

Background checked

5 employees

4 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, Stripe, Venmo, and Zelle.

Top Pro status

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2025

Top Pro Icon

2024

Services offered
Fixture type
Ceiling height

Under 8 feet

8 - 10 feet

10 - 14 feet

Over 14 feet

Property type

House

Condo/Apartment

Townhouse

Business

Projects and media
Projects and media
Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Good 4.2

83 reviews

5

70%

4

6%

3

5%

2

8%

1

11%

Your trust means everything to us. Learn about our review guidelines.

Read reviews that mention:


pro avatar
Darryl W.

Jun 19, 2026

Hired on Thumbtack

Hired Fortress to replace outdoor floodlights that had failed, with a new set equipped with a smart camera. Installation went smoothly, and they even returned at no charge when it turned out the camera portion was defective (through no fault of theirs). They also had a helpful solution for replacing other outdoor lights with those equipped with built-in motion sensors. I’d easily hire them again and recommend them highly.

Details: Replacement of existing lighting • 1 light • The lights will not be installed in the ceiling • Outdoors • Existing property • House

Lighting Installation
pro avatar
Mario Z.

Dec 25, 2025

Hired on Thumbtack

Kevin was able to untangle the electrical wiring mess that someone else left behind. Now all lighting and outlets are working perfectly. Thank you!!

Details: Replacement of existing lighting • 5-10 lights • 8 - 10 feet (standard ceiling) • Indoors • Existing property • House

Lighting Installation
pro avatar
Michael S.

Apr 8, 2026

Hired on Thumbtack

They came out right away and on time and started right to work. Ivan worked through all four smoke detectors much faster than I could have when I was younger. Very pleased.
Home Security and Alarms Install
pro avatar
Mario Z.

Nov 27, 2025

Hired on Thumbtack

Great job!!! Installed 2 outdoor outlets really quickly. Looks great. Looking at using them to rewire the old electrical wiring in the home next. Highly recommended!!

Details: Install switch or outlet • 2 switches or outlets • Outdoors • Plaster • House

Switch and Outlet Installation
pro avatar
Nicholas H.

Jul 20, 2026

Hired on Thumbtack

I had these guys out to fix two light switches, in my hallway and in my bathroom. In doing so they also broke my bedroom light and fan switch. It’s been over a week and they haven’t fixed what they broke. ##update## They did come back and resolve the issue

Details: Fixture or outlet not working • Switches • 8 - 10 feet (standard ceiling) • House • Owner

Electrical and Wiring Repair
Credentials
Background Check

Alan Fernando Cruz

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