FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in upfront, transparent pricing — so there are no surprises for the clients we serve. At Pacific Coast Home Services, we set the industry standard for high-quality electrical, plumbing, and HVAC work, earning awards year after year for our excellence and customer satisfaction. For larger projects, we also offer convenient financing options to help make your home improvements easier to manage.
- What is your typical process for working with a new customer?
We're a 5 star rated company for many years....and that means something. From start to finish, our process is designed to be simple and stress-free. When you call Pacific Coast Home Services, you’ll always speak with a real person — no phone trees, no bots. From there, we’ll promptly dispatch a licensed professional to your home or business to diagnose the issue and provide three clear options for moving forward, so you stay in control every step of the way. Our administrative team handles everything behind the scenes — pulling permits, coordinating with inspectors, and scheduling our technicians — ensuring your project runs smoothly from start to finish. We take pride in our workmanship and integrity. Our jobs consistently pass inspection the first time, thanks to our commitment to doing things the right way and our strong reputation with local inspectors.
- What education and/or training do you have that relates to your work?
Pacific Coast Home Services, your safety and comfort are always in the hands of true professionals. Every one of our specialists is state-certified in California, and we go beyond the basic requirements — each team member completes over 200 hours of additional training every year. As electrical, plumbing, and HVAC systems become more advanced and sophisticated, ongoing education is essential. That’s why we invest heavily in our team’s development — ensuring they’re always up to date with the latest technology, safety standards, and best practices. When you choose us, you can rest easy knowing you’re working with some of the most skilled and knowledgeable professionals in the industry.