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About
As a family owned and locally operated company, we're committed to providing the highest level of customer service. Our friendly technicians are respectful of you and your property and we're proud of the solid reputation we've worked hard to build. We understand that you can't predict when a plumbing problem might occur. That's why we offer honest, everyday low rates and a number of discounts and specials on our plumbing services.
With more than a decade of industry experience, our expertly-trained technicians can handle just about any plumbing problem you may have. From drain cleaning to water leaks, sewer line replacements, toilet repairs, and more, you can rely on us for all your residential plumbing needs. We even offer emergency services upon availability for serious issues that just can't wait. Our dependable plumbers in San Jose, or nearby areas are always ready to assist you.
Overview
Hired 4 times
Background checked
License verified
2 employees
4 years in business
Business hours
SunClosedMon7:00 am - 4:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, Venmo, and Zelle.
Credentials
License verified
C36 – Plumbing Contractor
License state: CA
Background checked
Passed by Jerameel Madagat on Sep 25, 2024.
Services offered
Work needed
Install new A/C units
Replace existing A/C units
Remove old A/C units
Install ducts and vents
System type
Split system
Packaged system
Other
Building height
Single-level
Two-story
Three-story
High-rise
Projects and media
Projects and media
Reviews
Customers rated this pro highly for responsiveness, punctuality, and work quality.
Exceptional 5.0
111 reviews
5
100%
4
0%
3
0%
2
0%
1
0%
This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Savari M.
Nov 4, 2025
•
Hired on Thumbtack
Excellent service, from inspection to finishing the job fixing a major leak on main water pipe. The did the problem investigation for a reasonable price and proposed a solution for the leak. They replaced the old iron pipe with the copper. They did a good job replacing the pipe and valve etc. they are very professional, sharing the pictures and video before and after the job. It helped me to see what is going on from my remote location. They are flexible and considerate and taking the multiple payments through Zelle instead of single. I would recommend to anyone. They are trustworthy
Details: Yes, repair is urgent • No, the building is not currently flooded • Leaking pipes • Part of a larger issue with the plumbing system • Townhouse
Plumbing Pipe Repair
Audrey M.
Feb 16, 2026
•
From Google
The installation was professional and knowledgeable. He performed the installation which proved his statement, trustworthy and competitively priced. He is my go-to water heater and drain contact.
JM Water Heaters & Drains's reply
Aww we're so happy your water heater and your drains are working well now! It's in our name after all haha. You're too kind Audrey, and if you (or your family and friends) ever need anything else, just let me know and we are here to serve! - Your Family at JM
Terry A.
Feb 23, 2026
•
From Google
Very professional, very good communication through the process, very reasonable and diagnosed and fixed the problem. I highly recommend JM Water Heaters and Drains!
K B.
Jan 16, 2026
•
From Google
Excellent communication, helpful explanations with pictures, prompt, and great to work with to fix our plumbing issue. Highly recommend Jerameel and JM Water Heaters and Drain.
JM Water Heaters & Drains's reply
Thank you so much for taking the time to leave us 5 stars K B! It was a pleasure to serve you! Don't hesitate to reach out to us again for any future needs!
Kevin S.
Feb 25, 2026
•
From Google
Jerameel is always a pleasure to deal with. We have had him do several jobs for us. He is always professional and thorough. I highly recommend for your plumbing needs.
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We like to be as open and transparent as possible with customers with pricing and to give you honest pricing with top-quality service. We offer free estimates and have seasonal rotating discounts.
What is your typical process for working with a new customer?
Initial Consultation – We listen to your needs and assess the job.
Transparent Quote – We provide a clear, upfront estimate with no surprises.
Scheduling – We work around your schedule to get the job done promptly.
Quality Work – Our skilled plumbers complete the job professionally and efficiently.
Follow-up – After service, we ensure you're satisfied and offer ongoing support.
What education and/or training do you have that relates to your work?
I had hands-on training in the field by EJ Home Services, and I worked with them as a technician for 8 years.