Castle I.T. Services

San Lorenzo, CA

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About this pro

How does your business stand out?

I've always been good at communicating with each person at their skill level, in language that works for them: I can speak geek with the geekiest, and can explain how to do things to the folks who have no desire to be geeky!

What do you enjoy about the work you do?

I love to see my clients become more productive and at ease with the work they're trying to do with their technology.

Location

San Lorenzo, CA 94580

Years in business

15

Number of employees

1

Times hired on Thumbtack

14

Reviews

9 Reviews
  • Danica B. May 17, 2016
    Apple Computer Repair
    Verified Review
  • Paula C. Mar 27, 2016
    Router Setup and Installation Services
    Verified Review
    Tim was awesome. He helped me select the right network equipment for my home and installed/configured the hardware when it arrived. He was knowledgeable, timely, professional and very patient. I would highly recommend him !!
  • Michael C. Feb 2, 2016
    Computer Repair
    Verified Review
    My Macbook Pro was infected with some insidious malware. Tim came out that afternoon, showed up right on time, and professionally eliminated the problems. I would definitely recommend his services.
  • Diane R. Jan 30, 2016
    Computer Repair
    Verified Review
    Tim arrived on time and went right to work fixing the issues my PC had. Presto! In no time at all Tim figured out the issues and I was up and running. Then he fixed an additional PC. I highly recommend Castle IT Services.
  • Thomas C. Jan 15, 2016
    Computer Repair
    Verified Review
    install memory chips Tim was excellent: prompt, work was done speedily. Cost was very reasonable. I was very satisfied and will certainly use him again if the need arises. Tom Civitello
  • Vicki F. Nov 6, 2015
    Computer Repair
    Verified Review
    Tim did an outstanding job! I had a horrible virus that took over my computer. Tim fixed it! Got rid of the virus in about an hour! He was friendly on time and very fair price! I would highly recommend him!
  • Lynn M. Oct 29, 2015
    Computer Repair
    Verified Review
    Tim fixed my laptop and he diagnosed my printer in a timely manner. I would use his services again in a heartbeat.
  • Michael M. Sep 22, 2015
    Computer Repair
    Verified Review
    I was unable to connect an Iphone, Ipad, and wireless printer to my computer and Tim did it in less than a half an hour. My appointment was at 9am and he was here at exactly 9am. I was very impressed and will tell everyone about him.
  • Helene G. Aug 21, 2015
    PC Computer Repair
    Verified Review
    He took out unnecessary programs hopefully the speed will increase. Very friendly and knowledgable. I was very satisfied with his work. Start small and do more if needed. My way of approaching a problem.

Q&A

What types of customers have you worked with?
I have worked with small businesses that have just a few computers, perhaps one server, and who are using or transitioning to cloud-based solutions for their main systems. I've also helped a lot of home users to get things working right.
What advice would you give a customer looking to hire a provider in your area of work?
Find someone who listens to you, and reflects back to you not only that they know what they're doing, but that they know what YOU want to do with your technology.