FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Here and Hometown Heat and Air, we pride ourselves on our fair and affordable prices. We know how stressful it can be to deal with the high costs of heater and air conditioner repairs, so we work hard to make it as affordable as possible. Here is a list of our basic pricing: - Service Calls: $55 ( waved with completion of repairs) - Preventative Maintenance: $85/ unit ( $170 for full HVAC system) - Estimates: FREE
- What is your typical process for working with a new customer?
As your local heating and air conditioning experts, our goal is of course to bring comfort to your home. More than that though, we want you to feel comfortable working with us. We are a local San Marcos family owned and operated company that knows the value in treating every customer like a member of the family. We only hire the most knowledgeable and experienced technicians that truly care about you and your HVAC needs. We know how stressful it can be when your air conditioner breaks in the peak of the hot summer months or when your heater goes out on you just as it’s getting cold. That is why our whole team works hard to ensure we are providing superior service at an affordable cost.
- What types of customers have you worked with?
We work with a wide variety of customers, but our specialty is residential HVAC work. We can service, repair, replace, and install all residential heating and air conditioning systems.