FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Every home and project is unique, so we don't offer one-size-fits-all pricing. We prefer to assess the space we will be working in, discuss the details with you, and then provide a fair and straightforward quote based on the actual work required. No hidden fees, no pressure — just honest pricing, clear communication, and free estimates to help you get started.
- What is your typical process for working with a new customer?
We like to keep things simple and smooth for new customers. It usually goes like this: 1. Intro call or message — We'll chat briefly to learn more about your project and what you're looking for. 2. Free estimate — We'll come by for a walkthrough or review your photos/videos to put together an accurate quote. 3. Clear proposal — You'll get a breakdown of the work, materials, timeline, and cost — no surprises. 4. Scheduling — Once approved, we lock in your project start date and keep you updated every step of the way. 5. Execution — We show up on time, treat your home with respect, and get the job done right. Our goal is to ensure you feel confident and comfortable throughout.
- What types of customers have you worked with?
We mostly work with homeowners looking to update, improve, or completely transform their spaces — whether it's a bathroom remodel, new flooring, kitchen upgrades, or interior/exterior painting. Many of our clients are families, landlords, or first-time homeowners seeking honest, high-quality work done right. We've also worked on smaller commercial projects, such as office spaces and storefront updates. No matter the size of the job, we treat every customer like family and every home with respect.