FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is always transparent and tailored to the specifics of your project. Before any work begins, we provide a clear written estimate so you know exactly what to expect, no surprise fees. We also offer: Package discounts for multi-room or whole-home services Loyalty pricing for repeat customers Seasonal promotions on popular services No-obligation consultations to ensure accurate, fair pricing The final cost depends on the scope, materials, and condition of the space, but we work hard to stay competitive while delivering high-quality workmanship.
- What is your typical process for working with a new customer?
Initial Conversation – We listen to your goals, concerns, and timeline. On-Site Assessment / Virtual Review – We evaluate the project and discuss possible approaches and materials. Detailed Estimate – You receive a transparent pricing breakdown and timeline. Scheduling – We select a start date that works for you. Project Execution – Our team completes the work with care, respect for your home, and regular progress updates. Final Walkthrough – We review the finished project together to ensure you’re fully satisfied.
- What education and/or training do you have that relates to your work?
Our team has extensive training and hands-on experience in restoration, remodeling, and construction. Our background includes professional certifications and skills in: We are a full service General Contracting firm. Tile installation (including mosaics, ceramic, porcelain, and specialty designs) LVP, hardwood, Laminate flooring. Prefab and custom stone surfaces Cabinet installation and refinishing Full home renovations and bathroom/kitchen remodels ADU construction and conversions Water and mold remediation Wood and surface restoration Professional cleaning and repair techniques Safety and environmental standards We continually stay updated on industry best practices and new materials, ensuring every project is completed with precision, durability, and high-quality craftsmanship.