What should the customer know about your pricing (e.g., discounts, fees)?
Any package can be customized to fit your particular needs. I also offer hourly rates for many of my services. Consultations and quotes are always complimentary.
What is your typical process for working with a new customer?
I like to get to know the couple and find out what they envision for their wedding day, help them determine what aspects of the wedding are most important to them and how they see a wedding planner's role to be to determine my level of involvement. We talk about budget for the wedding, size of the wedding, locations, style/color and their overall wedding vision. It's important for me to know as much about them as well as the wedding they want to have in order to give them the best advice and guidance I can throughout the process.
What education and/or training do you have that relates to your work?
I was training by the ACPWC. I have also have a background in event planning from working in corporate events and fundraising/development experience through non-profit work. I attend networking and industry related events to stay on top of trends and meet other qualified event professionals that I can refer to my clients.
What types of customers have you worked with?
I have worked with all types of customers from various locations. Most couples come to me who are not from the local Santa Barbara area and are planning a destination wedding. I work with all budgets and weddings of different sizes, some small and intimate and some on a larger scale. I have also worked with same sex couples, couples who are planning their 2nd marriages, have blended families, different religions and traditions and at many locations from parks to beaches to hotels to private estates.
What advice would you give a customer looking to hire a provider in your area of work?
Find someone that you feel a connection with and that makes you feel comfortable. You will be working very closely with this person for several weeks or months so it is important to like them! It can very naturally evolve into a friendship because you get to know each other so well and spend so much time together! That's what you should aim for! Trust is also a big factor. You need to have trust in them that they can handle any situation and will always have your best interest in mind!