FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer fair, upfront pricing with no hidden fees. Estimates are free, and we often have seasonal discounts. First-time customers and seniors may qualify for extra savings. We also donate a portion of every project to help children in need—so your comfort makes a difference beyond your home.
- What is your typical process for working with a new customer?
We begin with a short phone consultation to understand the issue. Then we schedule an in-person assessment, offer a clear and free estimate, and explain the best options. Once approved, we complete the job professionally and always follow up to make sure you’re fully satisfied.
- What education and/or training do you have that relates to your work?
We are licensed C-20 HVAC contractors and hold EPA 608 Universal Certification. Our team also stays current with ongoing training in HVAC systems, energy efficiency standards, safety protocols, and smart thermostat technologies to ensure we provide the best service possible.