Pure Water 1

Offers remote services

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Offers remote services

Discounts available

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Introduction: Pure Water 1 is Local water purification company with more than 25 years of experience in Residential & Commercial water treatments projects. We provide solution based on Project assessments, water testing, site inspection and customer needs. We install based on manufacturer requirements and local code of installation. In our follow up visit we will make sure all components are functioning properly and answer any possible question that project owner might have and provide operational information. Our Tech department will conduct Quality control survey and follow up call to make sure our client needs are satisfied and provide additional informatin if needed as well as updating our records. An automatic reminder notice will provide our clients to service their system on time to safeguards their quality of water and longevity of their system. We consider our work as a positive change to our customer's life and life style. We have seen numerous Life and health improvement among our clients which give us confident to spread the word of Pure Water and the positive impact that our line of work has in our community. We have proudly served southern Californian community as well as national and international Residential, Commercial, governmental projects. We diligently pursue latest technology in our industry for training and informational purpose as well as complying with environmental regulation. M me

Overview

Hired 13 times

Serves Santa Monica, CA

Background checked

License verified

6 employees

36 years in business

Payment methods

Apple Pay, Cash, Check, Credit card, PayPal

Social media

Facebook, Twitter

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Wear masks during the job

Wear gloves during the job

Disinfect surfaces touched during the job

Featured Projects

30 photos

Reviews

Customers rated this pro highly for responsiveness, and professionalism.

Good 4.1

9 reviews

5

67%

4

0%

3

22%

2

0%

1

11%

Read reviews that mention:

Matt W.

May 21, 2020

·

Hired on Thumbtack

Mat at pure water got back to me quickly with my question and answered all the info I needed to get my system programmed. He made some great recommendations on ways to fix some further issues. If needing water softener issues addressed in the future I will be sure to reach out. Matt W

Details: Regular inspection and maintenance • No problem, just need maintenance • Water softener (most common) • Point-of-entry filtration system for entire building • No problem; just need maintenance • House

Pure Water 1's reply

Hello Matt, Thank you for your positive review. As a token of appreciation, I'd like to send you a $50.00 gift card for future use for repair or replacement. This communication is your proof to redeem. Regards, Mat Atef Pure Water 1 888 755 2000 X 1 info@purewater1.com www.purewater1.com

Water Treatment Repair or Maintenance

Matt T.

Apr 8, 2016

I recently have added a complete water softening /conditioning system to the whole house and can not be more happier with the way these people work, great customer service and great prices, I'll definitely recommend them to everyone.

Fred K.

Feb 24, 2016

I've hired Pure Water 1 for my whole house water filtration system . they provide me with enough information to make decision and they have answered all our question. They showed up on time and they handle my installation very well. We are very happy with the result. Overall we had a positive experience with pure water 1 My Name: Fred Kay

Kevin F.

Feb 24, 2016

Got my annual water treatment service maintenance from pure water 1, a few weeks ago, and I have been thrilled with customer service. I have called on occasion with questions mostly about additional parts or filters, and l'very always received a prompt response and clear answers. I highly recommend them. My name: Kevin Fiero

Sam N.

Dec 27, 2017

·

Hired on Thumbtack

They showed up 2 hours late to the job. I had to call after an hour to see if they were coming at all. Besides that, communication is ok and I hired them because Mat seemed to know the most out of all the vendors about water treatment.

Water Treatment System Installation or Replacement

Credentials

License

License Type: C55 – Water Conditioning (CA)

License verified on 2/12/2021

Background Check

Masoud Atef

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Yes, we do have standard pricing on all our products and services but we have many different product & services that might be purchase as individual item or package which will effect the pricing. Also periodically we have promotional sales on our product & services which will effect pricing as well. please ask our associate for promotional pricing.
What is your typical process for working with a new customer?
Testing, Inspection, Recommendation, Adjustments?, Installation , startup & operational,
What education and/or training do you have that relates to your work?
State Licence, series of related curses and training

Pure Water 1

FAQs

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