FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My minimum onsite visit charge is $150, which includes up to one hour of service or consultation.
- What is your typical process for working with a new customer?
If you contact me between 8 AM and midnight, I usually respond almost immediately and can often schedule a visit as early as the next day, sometimes even the same day. Outside of these hours, my response may be delayed, but I’ll get back to you as soon as possible.
- What education and/or training do you have that relates to your work?
Master’s degree from Kharkiv National University of Radio Electronics — Computer Systems and Networks. Over 15 years of experience in the electronic security industry, progressing from installer to lead engineer in a local Ukrainian security firm, followed by two years at one of London’s largest security companies. Holder of multiple international certifications, including Hikvision, Brivo, Paxton, and other leading security brands. Business owner since 2019, providing advanced electronic security solutions, system design, and implementation. Expertise in integrating cutting-edge technologies, leading installers teams, and delivering tailored security solutions for residential, commercial, and enterprise clients.