FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer transparent, detailed pricing with no hidden fees. Every estimate is customized based on the specific needs of your project, and we take the time to walk you through the scope and cost so you know exactly what you’re getting. We’re competitively priced for the quality we deliver—and we don’t cut corners. We also offer: • Free estimates • Bundle discounts for multi-room remodels • Flexible payment plans for qualifying projects • No surprise charges—any change orders are discussed and approved before work continues. We believe that great remodeling should be clear, fair, and worry-free.
- What is your typical process for working with a new customer?
Our process is designed to be simple, transparent, and stress-free from the first conversation to the final walkthrough. 1. Initial Contact & Free Consultation: We start by learning about your vision, needs, and budget. Whether it’s a kitchen, bathroom, or full remodel, we take the time to understand your goals. 2. On-Site Visit & Estimate: We schedule an in-person visit to inspect the space, take measurements, and understand the full scope of work. After the visit, we prepare a detailed, written estimate based on your specific project. If needed, we’ll schedule a second meeting to go over the estimate together, answer your questions, and make any adjustments before moving forward. 3. Design & Planning: Once you’re ready to move forward, we finalize the layout, materials, and timeline. We can help with permits and design support if needed. 4. Construction & Project Management: Our team handles everything from demolition to the final finishes. We keep you informed throughout the process and work cleanly and respectfully in your home. 5. Final Walkthrough & Satisfaction: We do a full walkthrough with you to ensure every detail meets your expectations. Your satisfaction is our top priority.
- What education and/or training do you have that relates to your work?
I have over 16 years of hands-on experience in residential remodeling, construction, and project management. My background includes working closely with licensed general contractors and leading crews on kitchen and bathroom remodels, structural repairs, and full-home renovations. Over the years, I’ve completed training in blueprint reading, structural framing, finish carpentry, tile work, and California building codes. I also stay current with industry standards, materials, and best practices through continuing education and on-the-job learning. At Direct Home Remodeling (DHR), we combine practical experience with a commitment to craftsmanship and customer satisfaction—every job is done right, from start to finish.