FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I have set prices for certain training programs but being self employed allows me to adjust my prices if needed to better assist clients when seeking help for their pet.
- What is your typical process for working with a new customer?
For basic obedience training or puppies I always recommend to start with our 1 hour training sessions as this appointment is great to start working on commands, we can address potty training, crate training, etc. For behavior concerns I always recommend starting with the 1.5 hour appointment so we have enough time to go over the history of the behavior, develop a problem list if needed, discuss management, and start the initial steps of a plan. Following the 1.5 hour appointment I recommend 1 hour follow up visits where I can assist you with implementing the recommendations along with making any adjustments if needed.
- What education and/or training do you have that relates to your work?
I have been working as a veterinarian technician for 5 years focusing on behavior. I obtained my B.S. in animal science and am current finishing my M.S. in Applied Companion Behavior Analysis and Counseling.