FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer: Curbside pickup discounts Veterans discounts Senior citizens discounts Payment is accepted after job is complete. Started small in 2016 by helping family, friends, and neighbors get rid of their unwanted junk. Now fully insured and licensed as a small family owned business ready to serve the Bay Area. We donate and recycle too! Donating helps our less fortunate community and recycling helps protect our earth!
- What is your typical process for working with a new customer?
Customer will contact us with their junk removal needs, we respond same day, asking for a description of items and location and building type. We then give a free no obligation estimate either over the phone or on-site. Once the customer agrees, we haul the items away and do a courtesy sweep, and take payment. We take our time to ensure our job is complete and ensure customer satisfaction.
- What education and/or training do you have that relates to your work?
Every employee is background checked. We are licensed and insured. We work local donation centers (Habitat for Humanity, Goodwill, Salvation Army) and recycle centers (DC recycling)!